Privacy Policy for Mements

Last Updated: September 30, 2026

Mements ("Mements", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, how it is stored, how it is shared, and the choices available to you when you use the Mements application ("App").

1. Information We Collect

Mements is designed to collect information necessary to provide account functionality, community features, push notifications, crash reporting, diagnostics, and operation of the App.

1.1 Account Information

When you create or access a Mements account, we may collect:

You may sign in using:

Mements uses Supabase for authentication and backend services. Depending on the sign-in method and information provided by the authentication provider, your name, email address, profile picture, and authentication information may be received and stored for the purpose of creating and managing your Mements account.

For Sign in with Apple, you may choose to use Apple's private relay email address instead of sharing your personal email address.

1.2 User-Generated Content

Mements allows users to post comments on content available in the App.

Comments may be associated with your Mements account while your account is active and may be visible to other users of the App.

Mements does not currently allow users to upload images or videos.

All images and videos displayed in Mements are uploaded or managed by Mements and are not directly uploaded by users.

1.3 Analytics and Diagnostic Information

Mements uses Google Analytics for Firebase and Firebase Crashlytics, both provided by Google, for application diagnostics, crash analysis, and improving App stability.

Google Analytics is enabled in the App and is used primarily to provide event and screen information that can be used as breadcrumb information in Firebase Crashlytics.

Depending on the Firebase configuration and device, Google Analytics may collect technical and usage information such as:

Mements may associate Google Analytics information with your Mements/Supabase user identifier when you are signed in.

Mements uses this information to help understand the sequence of screens and interactions that occurred before a crash or technical problem and to assist with diagnosing and resolving problems.

Mements does not use Google Analytics for advertising, targeted advertising, or monetization.

1.4 Crash and Error Information

Mements uses Firebase Crashlytics for crash reporting, error diagnosis, and application stability analysis.

Crashlytics may collect information associated with crashes and technical errors, including:

Mements may send fatal and non-fatal errors to Crashlytics for diagnostic purposes.

Crashlytics is used to identify, investigate, diagnose, and resolve crashes, errors, and other technical problems and to improve the stability and reliability of Mements.

Mements does not use Crashlytics for advertising, targeted advertising, or monetization.

2. How We Use Your Information

We use the information we collect to:

We do not sell your personal information.

We do not use your personal information for targeted advertising.

3. Legal Basis for Processing Personal Information

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction where a legal basis for processing personal information is required, we process personal information on the following legal bases, as applicable.

3.1 Performance of a Contract

We process information such as your name, email address, authentication information, and account identifier because it is necessary to create and maintain your Mements account and provide the features of the App that you request.

3.2 Legitimate Interests

Where permitted by applicable law, we may process information where reasonably necessary for our legitimate interests, including:

Where we rely on legitimate interests, we consider the impact on your privacy and use this basis only where our interests are not overridden by your rights and freedoms.

3.3 Legal Obligations

We may process personal information where necessary to comply with applicable laws, regulations, legal proceedings, court orders, or valid governmental requests.

3.4 Consent

Where required by applicable law, we may process personal information based on your consent.

Where processing is based on consent, you may withdraw your consent as permitted by applicable law.

4. Advertising and Monetization

Mements currently:

Mements uses Google Analytics for Firebase for diagnostic and Crashlytics breadcrumb purposes and Firebase Crashlytics for crash reporting and technical diagnostics.

These services are not used by Mements as advertising networks.

5. Third-Party Services

Mements uses third-party services necessary to provide authentication, backend services, push notifications, analytics, crash reporting, and technical functionality.

5.1 Supabase

Mements uses Supabase for authentication and backend services.

Supabase may process and store information necessary to authenticate users, maintain accounts, store comments, and operate Mements.

When a user deletes their Mements account, Mements deletes the applicable personal account information from its Supabase backend, subject to applicable legal requirements and legitimate retention requirements.

5.2 Sign in with Apple

Mements uses Sign in with Apple to allow users to authenticate their accounts.

Apple may provide Mements with information associated with your Apple account depending on the options you select during authentication.

You may choose Apple's private relay email option where available.

5.3 Google Sign-In

Mements uses Google Sign-In to allow users to authenticate their accounts.

Google may provide Mements with information associated with your Google account that is necessary to create and authenticate your Mements account.

5.4 Google Analytics for Firebase

Mements uses Google Analytics for Firebase, provided by Google.

Google Analytics is enabled to provide Analytics event and screen information that can be used by Firebase Crashlytics as breadcrumb information.

This information helps Mements understand the sequence of interactions or screens that occurred before a crash or technical problem.

Google Analytics may automatically collect certain technical and usage information, including information such as app interactions, screen views, sessions, device information, operating system information, App version information, and app-instance or installation identifiers.

Mements may associate Analytics information with a Mements/Supabase user identifier when the user is signed in.

Mements does not use Google Analytics for advertising, targeted advertising, or monetization.

5.5 Firebase Crashlytics

Mements uses Firebase Crashlytics, provided by Google, for crash reporting and diagnostics.

Crashlytics may process crash reports, stack traces, relevant application state, device and operating system information, App version information, installation identifiers, diagnostic information, and the Mements/Supabase user identifier associated with the account when a user is signed in.

Mements uses Crashlytics to identify and resolve crashes, errors, and technical problems and to improve App stability.

5.6 Firebase Cloud Messaging

Mements uses Firebase Cloud Messaging (FCM) to deliver push notifications.

FCM may process a device or app-specific registration token and related technical information necessary to deliver notifications.

Mements uses FCM tokens for providing push notification functionality.

5.7 Relationship Between Analytics and Crashlytics

Google Analytics for Firebase provides event and screen information that may be used by Firebase Crashlytics as breadcrumb information.

These breadcrumbs can help Mements understand the sequence of interactions that occurred before a crash or technical problem.

Google Analytics and Firebase Crashlytics are used by Mements for application diagnostics, crash analysis, and improving App stability.

5.8 Third-Party Privacy Policies

These third-party services may process information according to their respective privacy policies and terms.

Mements does not authorize these services to use Mements account information for advertising on our behalf.

6. International Data Transfers

Mements and the third-party service providers we use may process or store personal information in countries other than the country in which you reside.

This may include countries outside the European Economic Area (EEA) or the United Kingdom.

Where personal information is transferred internationally, we take appropriate measures required by applicable data protection laws to help ensure that your personal information receives an appropriate level of protection.

Depending on the circumstances and applicable law, international transfers may rely on:

You may contact us using the information provided in this Privacy Policy if you would like additional information regarding applicable safeguards for international transfers.

7. Information Sharing

We do not sell, rent, or trade your personal information.

We do not share your personal information with third parties for their own advertising or marketing purposes.

Information may be processed by service providers such as Supabase, Apple, Google, and Firebase where necessary to provide authentication, backend functionality, push notifications, crash reporting, diagnostics, and related technical services.

We may disclose information when reasonably necessary to:

8. Data Storage and Security

Your account information and other information necessary to operate Mements may be stored using Supabase's services and processed by third-party service providers described in this Privacy Policy.

Analytics information may be processed by Google Analytics for Firebase.

Crash and diagnostic information may be processed by Firebase Crashlytics.

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal account information for as long as necessary to provide Mements' services and maintain your account.

Analytics and diagnostic information may be retained by third-party service providers according to their respective retention policies and the configuration of the services used by Mements.

When you delete your account, your applicable personal account data is deleted from our backend systems, including Supabase, subject to information that may be required to be retained by law or reasonably necessary for legitimate purposes.

Information that has already been processed by independent third-party services, including Google Analytics or Firebase Crashlytics, may be subject to those providers' applicable retention policies and technical deletion processes.

10. Account Deletion

Mements provides users with the ability to delete their account directly from within the App. You do not need to contact customer support to request account deletion.

Mements also provides an external account deletion option through:

https://www.mementsapp.com/

You can use this link to submit an account deletion request. We will review and process the request and delete applicable personal information from our database, subject to applicable legal requirements and legitimate retention requirements.

When you choose to delete your account:

  1. Your personal account information is deleted from Mements' backend systems, including Supabase.
  2. Your authentication/account information is deleted.
  3. Your profile picture is removed.
  4. Your previously posted comments are deleted and will no longer be visible in the App.
  5. Other personal account information associated with your Mements account is deleted from Mements' backend systems.

Mements does not retain your personal account information after account deletion, except where retention is required by law or reasonably necessary for legitimate purposes.

Account deletion does not necessarily cause information already processed by independent third-party services, such as Google Analytics or Firebase Crashlytics, to be immediately deleted. Such information is subject to the applicable third-party service's retention policies and technical processes.

11. Content Reporting and Moderation

Mements provides users with an in-app reporting feature that allows them to report images, videos, and comments that they believe may contain malicious, harmful, inappropriate, abusive, unlawful, infringing, or otherwise prohibited content.

Users can submit a report directly through the App.

Reported content may be reviewed and investigated by Mements.

If, following our review, we determine that content violates applicable laws, our Terms of Use, Community Guidelines, or otherwise contains malicious, harmful, inappropriate, or prohibited material, we may remove or take down the reported content and take other appropriate action.

Depending on the circumstances, Mements may also take action against accounts responsible for violating our rules, including restricting or terminating access to the App.

We may retain information reasonably necessary to investigate reports, enforce our policies, protect users, and prevent abuse or repeated violations.

12. Children's Privacy

Mements is not intended to knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can investigate and take appropriate action.

13. Content and Intellectual Property

Mements displays images and videos that are uploaded or managed by Mements.

We strive to ensure that content used in the App is either:

Where attribution is appropriate, we provide credit to the relevant creator or rights holder.

If you believe that an image, video, or other content displayed in Mements infringes your copyright or other intellectual property rights, please report it through the App or contact us so that we can review the matter and take appropriate action.

14. Your Privacy Rights

Depending on where you live and the applicable law, you may have certain rights regarding your personal information.

These may include the right to:

You can exercise your account deletion right directly through the Mements App.

For other privacy-related requests, you may contact us using the contact information provided below.

If you are located in the EEA or UK and believe that your privacy rights have not been properly addressed, you may also have the right to lodge a complaint with your local data protection supervisory authority.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to periodically review this Privacy Policy to remain informed about how we handle information.

16. Contact Us

If you have questions, concerns, or privacy-related requests regarding this Privacy Policy, you may contact us at:

Email: mementsbiz@gmail.com

Mements

We aim to collect only the information reasonably necessary to provide the Mements experience and operate the service responsibly.