🗑️ Account & data

Delete your Mements account

Request deletion of your Mements account and associated personal data, without reinstalling or opening the app.

Account deletion is permanent. Once your deletion request has been processed, your account and the associated personal data covered by our deletion policy generally cannot be recovered.

Fastest

Delete in the app

Open Mements, go to Settings and tap Delete My Account. Confirm, and your account is deleted. No need to contact support.

No app needed

Request on the web

Can't access the app? Fill in the request form below and we'll process the deletion of your account for you.

Go to the form ↓

What happens when you submit a request?

  1. Complete the account deletion form below.
  2. We review the request and verify the information provided where necessary.
  3. We process deletion of your Mements account and associated personal data.
  4. We may retain limited information where required or permitted by law, security, fraud prevention, or regulatory obligations.

Information requested

The form asks for information such as the email address associated with your Mements account, your username or account identifier where available, and confirmation that you want your account deleted.

Please do not submit passwords, payment card details, or other unnecessary sensitive information.

Account deletion request

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If the form does not load, open it directly.

Open deletion form

Data deletion and retention

Mements will delete the account and associated personal data covered by its account-deletion policy after a valid deletion request is processed. Some limited information may be retained where there is a legitimate legal, security, fraud-prevention, or regulatory reason to do so. See the Privacy Policy for details.

Need help?

If you cannot access the form or need help with your deletion request, email us at Mementsbiz@gmail.com or visit our contact page.